Privacy notice

This notice explains how your personal information is used when you contact me through this website. It is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is responsible for your information

Jo McCarthy, based in Plymouth, UK, is the data controller for information you send through this website. If you have any questions about this notice or your information, please get in touch using the enquiry form on the contact section of this website.

What information I collect

When you use the enquiry form, I collect:

• your name
• your email address
• your phone number, if you choose to give it
• the type of enquiry and the message you write

Please don’t include more personal information in your message than you need to. If your enquiry is about a funeral, you may share details about a loved one; I will treat this with care and use it only to respond to you.

How I use it

I use your information only to reply to your enquiry and, if you go ahead, to arrange the ceremony, Plymkids activity or collaboration you asked about. The lawful basis is my legitimate interest in responding to enquiries, or taking steps at your request before entering into an agreement with you.

I don’t sell your information, and I don’t use it for marketing without your permission.

Who it is shared with

Your information is not shared with anyone else, except with service providers who help run this website and deliver messages, and only as far as needed for that purpose.

How long I keep it

I keep enquiries for as long as needed to respond and, where you go ahead, for as long as needed to provide the service and meet any legal obligations. Enquiries that don’t go further are deleted within 12 months.

Cookies and tracking

This website does not use cookies, analytics or tracking scripts.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, and to object to or restrict how it is used. To make a request, please use the enquiry form.

If you are unhappy with how your information has been handled, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Last updated: October 2026.